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Shop Policies

Order Processing Time

The time I need to prepare an order for shipping may vary.  Please consult individual item descriptions for details.

Returns & Exchanges

I do not accept returns or order cancellations. However, please contact me if you have any problems with your order.

For exchanges please contact me within 7 days of delivery of your purchase and ship your item back to me within 14 days of delivery.

Any item being returned for an exchange must be in its original condition.  The buyer is responsible for any damage or loss in value as well as return shipping costs.

Shipping

All orders ship via USPS Priority Mail.  Unless otherwise noted in the item description all orders will ship within 5-7 business days of the order date. Made to order items may take up to 14 business days from the order date to ship. 

A note about shipping fees:

Recently, people have become accustomed to free or very inexpensive shipping.  In order to be able to offer that, small businesses like this one need to make up the difference elsewhere (usually by inflating their products' prices enough to cover the cost).  I have chosen not to do that, and instead I charge a shipping fee that accurately reflects what it actually costs to ship your order.  I use USPS Priority Mail because it is dependable and automatically comes with some insurance coverage.  All orders are shipped for a flat rate of $8.50.  If you purchase multiple pieces in the same order your shipping fee doesn't change.  If the automatic insurance coverage is significantly less than the value of your order I cover the cost of added insurance without charging you the difference.  

Wholesale

For wholesale inquiries send a message through this site's Contact page.